There are certain scenarios where it is difficult for us to support returns:
• Return request is made outside the specified time frame i.e. within 5 days of receiving the parcel.
• Product is damaged because of use or Product is not in the same condition as you received it
• Specific categories like innerwear, lingerie, socks and clothing freebies
• Any consumable item which has been used or installed
• Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories
• Made-to-order / custom jewelry
• Fragile items, hygiene related items