1. How do I connect my Kraftly shop with the Facebook page?


If you don't have a Facebook page:
In order to create a Facebook shop, you need to create a Facebook page first. Once you create the page, you can easily connect it with your Kraftly shop.

If you already have a Facebook page: Congratulations! Half of your work is already done. Follow the easy steps, mentioned in the GIF below to connect your Kraftly shop with the Facebook shop now:

Check the GIF below to know more about connecting your Kraftly shop with Facebook page:

 

2. My Facebook page is already connected with XYZ marketplace, what should I do now?


No need to worry! You can still connect your Kraftly shop with your Facebook page. Please follow the steps below:

1. Go to your Facebook account.

2. Create a new page for your company from the top right menu.

3. Now, login to your Kraftly shop through sellers.kraftly.com.

4. Connect your new company's Facebook page with the Kraftly shop.

5. Great! Your new Facebook shop(powered by Kraftly) is ready now.

3. My Facebook shop is already connected with my own website, what should I do now?

No need to worry! You can still connect your Kraftly shop with your Facebook page. Please follow the steps below:

1. Go to your Facebook account.

2. Create a new page for your company from the top right menu.

3. Now, login to your Kraftly shop through sellers.kraftly.com.

4. Connect your new company's Facebook page with the Kraftly shop.

5. Great! Your new Facebook shop(powered by Kraftly) is ready now.
 

4. Do I need to make multiple Facebook pages for multiple Kraftly shops?


Yes, you need to create separate Facebook pages for each Kraftly shop you have. It's important that you connect each Kraftly shop individually in order to get the maximum outcome and easy processing.

5. How to check if my Facebook shop is connected to the Kraftly shop or not?


To check, follow the steps below:

1. Login to sellers.kraftly.com

2. Go to 'Facebook' from the top left drop-down menu, and click 'shop'

3. If your Facebook page is already connected, you'll get the notification.

6. What if I don't have a Facebook page?


It's important that you have a running Facebook page in order to have connected it with your Kraftly shop. If you wish to create one, then:

1. Login to your Kraftly account through sellers.kraftly.com.

2. Go to 'Facebook' from the top left the drop-down menu, and click 'page'

3. Create your first Facebook page

4. Connect your new company's Facebook shop with the Kraftly shop.


Happy Selling! 

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